MS Dynamics CRM 2013 Welcome Secreen

MS Dynamics CRM 2013 welcome screen does not disappear after checking it option

When using MS Dynamics CRM 2013, many users encounter a persistent issue where the welcome screen does not disappear even after selecting the option to hide it.

When you first install MS Dynamics CRM 2013, the welcome message appears whenever you open the web browser, and checking the “Don’t show me this option again” box does not remove the page.

This glitch can be frustrating, especially when you’re eager to dive into your work. The MS Dynamics CRM 2013 interface, while robust, sometimes retains this welcome screen, ignoring user preferences.

To resolve this, you need to add a registry option “Disable Nav Tour”. Ensuring your system updates are current and consulting support forums for potential fixes can help. A seamless, uninterrupted interface is crucial for maintaining efficiency and productivity.

Dynamics CRM KDP Solutions

You will find below the steps required to do so.

  1. In windows server  2012, press the window button  and the letter R
  2. Run the “Regedit”
  3. Locate the folder HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSCRM
  4. Add a Dword 32bit named “DisableNavTour” with a value 1. See image below

Dynamics CRM KDP Solutions

And Voila!… your welcome annoying image will disappear forever from your on premise installation!

For  Dynamics CRM 2016 welcome screen 

you could simply adjust the option within the setting and it should work

CRM 2016 KDPSOLUTIONS

 

Hope That helps

Abbes Rizk, MBA PMP

Leave a Reply

Your email address will not be published. Required fields are marked *