Is Microsoft Dynamics same as Business Central
Microsoft Dynamics 365
Dynamics 365 CRM is Microsoft Cloud based SaaS Software as a service for Customer Relationship management (CRM) which was previously offering Sales, Services and Marketing. However now divided into Multiple apps
Sales: Dynamics 365 Sales, Offer these processes of Lead qualification, Opportunities management, Quote, Order and Invoice. And all customer relationship and automation part. Including some Marketing campaigns managements and other
Services: Dynamics 365 Customer Services Offer the management of incident/support department and it manage the cases recording, assignment, Service queue, Service level agreements tracking and management, Contract management, Knowledge base and more.
Dynamics 365 Business Central is cloud based Microsoft ERP (Enterprise Resource Planning ) solution for small and midsize compagnies. It does cover these below modules to manage all aspect within the business.
Financial: manage the General Ledger and it help to accelerate financial closing and take control of financial data.
Sales and/or Account receivable: it does help manage all sales process, shipping and warehouse picking/packing
Payable and Purchasing: Provide any company with most used features for using payables or purchase Orders.
Inventory Module: it does help all inventory related and warehousing transaction and requirements.
Project Module: Provide a full project budget, execution and forecasting steps to track any project as long as the accounting and different type of projects
Manufacturing Module provide more advanced manufacturing feature to medium size companies.
Service Module offer all field services related processes from work order, preventive and curative maintenance, contracts and more features.
Both product are sold individually and serve different purposes however for enterprise that need them both Microsoft offer a connector tat sync data between the two modules offering single platform to manage a wide areas of modules, processes and purposes.
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