MS Dynamics 365 CRM

Microsoft Dynamics 365 (CRM\XRM)- KDP Solutions

MS Dynamics CRM stands for the Microsoft solution for Customer Relationship Management. How well do you know your customer?  How do you interact with their customers? What is your Customer retention rate? Do you have a 360 degree view of your customer in one place?  Have you thought about improving and automating your sales processes while making the most of them?  We have a certified team that starts adopting and working with earlier versions of  MS CRM  including 1.2, 3.0, 4.0 and 2011 and can provide references from customers within these different industries:

  • Hospitality
  • Government
  • Services
  • Oil and Gas

In general MS Dynamics CRM\XRM (X stand for any type of relationship management Vendors, Employees, Citizens, Partners….) will help you out of the box to:

  • Track all customer informal activities (Phone calls, Emails, History….)
  • Provide cross-sell and up-sell opportunities to sales and service people in real time
  • Analyze customer sales and activities
  • Manage Call Center Services
  • Manage Contracts
  • Have one platform for building and replacing the little applications that you have in house

Many organizations turn to CRM software to help them manage their customer relationships. CRM technology is offered on-premise, on-demand or through Software as a Service.  Contact us today to get started or for more information!

Microsoft Dynamics CRM XRM - KDP Solutions

Microsoft Dynamics CRM XRM – KDP Solutions

MS Dynamics CRM est la solution Microsoft pour la gestion de la relation clients. Comment bien savez-vous vos clients? Comment agissez-vous avec leurs clients ? Quel est votre taux de fidélisation de la clientèle ? Avez-vous une vue 360 degrés de votre client tout en un seul endroit ? Avez-vous pensé à l’amélioration et l’automatisation de vos processus de vente tout en faisant la plupart d’entre eux ? Nous avons une équipe certifiée qui commence adoption et de travailler avec les versions antérieures de MS CRM dont 1,2 , 3,0 , 4,0 et 2011 et peut fournir des références de clients au sein de ces différents secteurs :

  • Services hôtelier et âge d’or.
  • Gouvernement
  • Services
  • Pétrole et gaz